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Terms of Service

Last updated: November 10, 2025

1. Acceptance of Terms

By accessing and using LianTech's services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our services.

2. Description of Services

LianTech offers professional optimization services including:

  • PC optimization for gaming and general performance
  • Internet optimization to reduce latency and improve connection
  • Personalized audio optimization for competitive gaming
  • Technical support and system configuration

3. Delivery Time

3.1 Appointments

Services are delivered through scheduled appointments. Delivery time depends on service complexity and your availability.

3.2 Rescheduling

  • You may reschedule appointments up to 24 hours before the scheduled time
  • Rescheduling with less than 24 hours notice may incur additional fees
  • No-shows without prior notice forfeit the full payment

4. Payment Terms

  • All payments are processed through secure PayPal payment gateway
  • Payments must be completed before service delivery
  • All prices are in USD
  • PayPal processing fees (2.9% + $0.30) are added to the final amount

5. Service Guarantees

We guarantee:

  • Professional service by certified technicians
  • Safe methods - we only use verified and safe optimization techniques
  • 24/7 support for any questions or issues

However, we cannot guarantee:

  • Specific performance improvements (results may vary by system)
  • Compatibility with all hardware and software configurations
  • Resolution of issues caused by faulty hardware or malware

6. User Responsibilities

You agree to:

  • Provide accurate information during appointment scheduling
  • Have a stable internet connection for remote service delivery
  • Create backups of important data before service (recommended)
  • Follow technician instructions during the service
  • Not hold LianTech responsible for data loss (you must create backups)

7. Limitations of Liability

7.1 Service Limitations

While we use verified and safe optimization methods, we cannot guarantee:

  • Specific performance improvements (results may vary by system)
  • Compatibility with all hardware and software configurations
  • Resolution of issues caused by faulty hardware or malware

7.2 Liability Cap

Our total liability is limited to the amount paid for the specific service.

  • We are not liable for indirect, incidental, or consequential damages
  • We are not responsible for data loss (you must create backups)

8. Cancellation and Rescheduling

8.1 Cancellations

  • You may cancel appointments up to 24 hours before the scheduled time for a full refund
  • Cancellations made less than 24 hours before the appointment are subject to a 50% cancellation fee
  • No-shows without prior notice forfeit the full payment

9. Refund Policy

For detailed refund information, please see our Refund Policy.

10. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

11. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to this page. Your continued use of our services after changes constitutes acceptance of the new terms.

12. Contact

If you have any questions about these Terms of Service, please contact us: